Terms & Condition
Kindly review our Terms & Conditions. Upon confirming your order, you are acknowledging your acceptance of these terms.
1. Processing time
- Ready stock will be shipped within 1-3 working days after order is placed.
- Please note that during peak period, there may be a slight delay of 5-10 working days before your item is dispatched.
- Pre-order items typically take 7-21 working days to arrive.
- Stock arrival for pre-order items may vary due to shipment delays, custom processing, supply issues etc., hence we are not able to handle urgent order.
2. Take note!
- Order with pre-order items will be shipped out once all items are in stock.
- If you prefer to receive ready stock items sooner, kindly reach out to our customer service on Instagram: clausofficial_ , an additional shipping fee will apply for separate shipments.
- Once items are dispatched to the courier, Claus cannot be held responsible for any loss, delay or damage incurred. For any concerns, we kindly direct you to contact the courier company.